We combine project management and lean six sigma principles in our content development process. Application of Project management principles provides a sound framework to promote consistency while lean six sigma principles helps us focus on reducing rework, eliminating non value add activities and reduce duplication.
All of these culminate in an outside-in view that we take to the content development process which translates to reduced costs and leaner duration for content development. Our average development time for an e-learning course of 1 hour duration with medium interactivity is 1 week.
Major deliverables Depending on client needs, stakeholders may choose to combine or eliminate some of the above deliverables, particularly when working in a rapid development or rapid prototyping environment.
"Our content development process starts with a Voice of Customer (VOC) meeting to collect stakeholder requirements. Stakeholder requirements are identified, documented, managed throughout the content development lifecycle"